The Nextgen Pest Solutions Guarantee
1. Pests come back, we come back!
If covered pests show up between scheduled visits!
2. We don't stop until it's solved.
Return visits are unlimited. If pests are still active after a second return visit, a service manager will inspect your home in person and give you a written plan to resolve it.
3. You'll always see what we did.
After every visit, you'll get a service report showing what we treated, where, and what we recommend. You'll never have to wonder whether the work was done.
Lifetime General Pest Guarantee
Your home is covered for life with an active pest control plan. If covered pests appear between scheduled visits, we will respond by the next business day and schedule a re-treatment at no additional cost, with no limit on return visits.
If pests remain active after a second return visit, a senior service professional will inspect your home in person and provide a written plan to resolve the issue. We will continue returning at no additional cost until the issue is resolved.
Proven results: 99% of customers need no return visit between scheduled services.
Transferable: if you sell your home, coverage transfers to the new owner when they continue the plan.
Covered pests: ants, roaches, spiders, silverfish, earwigs, crickets, and other common household pests.
Specialty protection available: termites, bed bugs, wildlife, mosquitoes, and stinging insects are covered under their own dedicated service plans.
Requirements: the plan stays active, and scheduled services are completed.
Lifetime Mosquito Guarantee
Your property is covered for life with an active Mosquito Protection Plan. If mosquito activity increases between scheduled treatments, we will respond by the next business day and schedule a re-treatment at no additional cost, with no limit on return visits.
If activity remains after a second return visit, a senior service professional will inspect your property in person and provide a written plan to reduce breeding sites and activity. We will continue returning at no additional cost until activity is under control.
Proven results: 99% of customers need no re-treatment between scheduled services.
Transferable: if you sell your home, coverage transfers to the new owner when they continue the plan.
Covered areas: all yard and outdoor areas treated under your plan.
Specialty protection available: general pest, termites, bed bugs, wildlife, and stinging insects are covered under their own dedicated service plans.
Requirements: the plan stays active, scheduled treatments are completed, and standing water sources we identify are addressed.
Mosquitoes cannot be eliminated outdoors, so the guarantee promises control rather than elimination.
Lifetime Bed Bugs Guarantee
Your home is covered for life with an active Bed Bug Protection Plan. If bed bug activity appears between scheduled inspections, we will respond by the next business day and schedule a re-treatment at no additional cost, with no limit on return visits.
If activity remains after a second return visit, a bed bug specialist will inspect your home in person and provide a written plan to resolve the issue. We will continue returning at no additional cost until the issue is resolved.
Proven results: 99% of our bed bug treatments are resolved without a return visit.
Transferable: if you sell your home, coverage transfers to the new owner when they continue the plan.
Covered areas: all rooms treated and inspected under your plan.
Specialty protection available: general pest, termites, wildlife, mosquitoes, and stinging insects are covered under their own dedicated service plans.
Requirements: the plan stays active, scheduled inspections are completed, and pre-treatment preparation steps are followed.
Lifetime Wildlife Exclusion Guarantee
Every home receives a full exclusion inspection, and every entry point we identify is sealed. Each sealed point is guaranteed for life with an active Wildlife Maintenance Plan.
If an animal re-enters through a sealed point, we will respond within 48 hours. We will remove the animal and re-seal the area at no additional cost, including labor, materials, and repeat visits.
Proven results: 99% of our exclusions have no re-entry.
Transferable: if you sell your home, the guarantee transfers to the new owner when they continue the maintenance plan.
Covered wildlife: raccoons, squirrels, rats, mice, opossums, bats, and other nuisance wildlife.
Not covered: birds, entry points the homeowner declines to have sealed, and damage from storms, construction, or third-party roof or siding work.
Requirements: the plan stays active, and scheduled inspections are completed. If the plan lapses, coverage ends, and reinstatement requires a new inspection.
